Is there a security deposit?

One day before arrival, One Summit Real Estate will place a $500 authorization hold on the credit card used for the reservation. The authorization will be lifted 3 days after check-out if no damage is found or additional cleaning is needed.

What is your cancellation policy?

Full refund* for cancellations more than 30 days before check-in.

50% refund* for cancellations between 14-30 days before check-in.

No refund for cancellations less than 14 days before check-in.

*Please note that the processing fee is non-refundable, as it is not eligible for a refund by the payment processor.

Do you allow additional guests?

We charge a fee for any additional guests that stay at the property over the maximum occupancy limit. Please inquire if you are looking to bring additional guests.

Do you allow parties?

We do not allow any type of large gatherings or parties at our properties. If a party is reported or observed, you will be asked to vacate the property immediately with no refund or reimbursement.

Do you allow pets?

We do not allow pets at our properties. It is simply too difficult to maintain our standard of cleanliness while allowing pets to stay. We recommend boarding your pets at Wag-n-Tails (719-539-9246), Alpha Dog (719-539-5481), or a local Rover.

Do you manage other properties?

Yes! Please reach out to us at (804) 408-4627 or visit onesummitre.com for more information.